FAQ’s

Frequently Asked Questions (F.A.Q.)

  • Is there a fee for inspection?
    • Yes. The inspection fee is determined by the square footage of the home (living space). There is also a fee for detached buildings such as cottages, barns, workshops, sheds, and additional garages. The first detached garage is included for the same price as the home as long as it has not been converted into a living space and inspected on the same day and on same report as main house..

  • Why do you charge for an inspection when all I want is a bid for any work done?
    • Because we are governed by the Structural Pest Control Board of the State of California, we are required by law to file a report indicating any current wood-destroying infestation and/or any condition that may lead to infestation.

  • Why should I choose you when a larger pest control company will do this inspection for free?
    • The difference is in quality. J&M Termite Control has been in business for nearly 40 years. Our business has been maintained by word-of-mouth referrals from realtors and customers who are satisfied with our work. Even though we are a smaller company, realtors and homeowners come back to us because they trust our expertise. We’ve heard comments from realtors that the larger termite companies that do general pest and termite control do not know how or do not have a desire to cater to the real estate business.

  • Can I use my credit card or personal check to pay for inspection and/or work?
    • Yes. J&M Termite Control accepts various forms of payment on inspection/work via cash, check, Visa or MasterCard.

  • Can you work off another termite company’s inspection report?
    • No. The Structural Pest Control Board requires that we prepare our own report before performing work.

  • What is the Structural Pest Control Board?
    • The Structural Pest Control Board regulates the performance of any of the following: identification of infestations or infections; the making of an inspection for the purpose of identifying infestations or infections; the making of inspection reports; recommendations, estimates and bids for work to be performed; the making of contracts; and regulating the use of chemicals or mechanical devices used in controlling or preventing infestations or infections of such pests or organisms. This creates an environment where the public is fully protected, well informed, and where the structural pest control industry operates without unreasonable restraint. Additional information can be found at the SPCB website, http://www.pestboard.ca.gov/.

Areas Serve: Santa Clara, Alameda County and San Mateo County

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